Usage instructions
Page guide
- Use the top navigation to move between areas of the app.
- Most pages support the shared workspace and will reflect the current tenant state.
- Look for page-specific help in the dashboard and onboarding flows.
Privacy policy
How ApplianceBot handles your data
This page explains what we collect, how we use it, and the choices you have when using ApplianceBot AI.
Information we collect
We collect the business, customer, appliance, billing, and communication details you enter into the workspace, along with technical information needed to run the service.
How we use data
We use data to operate your account, route calls and messages, create tickets, generate estimates, support diagnostics, and maintain service records.
Sharing and providers
We may share data with providers you connect, such as Supabase, Twilio, Retell, Stripe, and OpenAI, to deliver the features you enable.
Your choices
You can manage your workspace data, request corrections, and remove demo content from the app. Some records may be retained for legal, billing, or audit purposes.
Security
We use account access controls and service integrations to protect workspace data. No system is perfectly secure, so we recommend limiting access to authorized staff only.
Questions
If you have questions about privacy, review the terms or contact your account administrator for workspace-specific settings.